This policy provides the means by which you can cancel your tenancy agreement with Relocation PA Ltd T/A Relo, in relation to your accommodation at Eign Gate in the academic year 2024-25. 

1. Terms of Reference:

In this cancellation policy the following defined words shall apply:

Room:             The Tier 1 / Tier 2 / Tier 3 ensuite room in Eign Gate which you have entered into an agreement with.

We, us, our:    The agent / landlord of Eign Gate.

You or your:  The person who agrees to let a room at Eign Gate.

Replacement Tenant: A replacement tenant must be in attendance at NMITE and must not have already begun an application with Relo.

2.    Deposit 

When you make a booking with us you are required to pay a deposit to secure your room.  Your deposit is refunded at the end the tenancy as long there is no damage to your room and/or communal areas and your rent is up to date.  Your deposit is kept in ‘holding’ in the Relo Client Account until the tenancy ends.

3.    Cancellation Terms

You may cancel the tenancy agreement that you have entered into with us by giving us written notice of your intention to cancel on the following basis:  

3.1       If your notice of cancellation is received by us in writing within 72 hours of you submitting your application and before 19^th August 2024, then we refund your initial deposit in full as no charges shall apply;

3.2       If your notice of cancellation is received by us in writing after 72 hours of you submitting your application and before 19^th August 2024, then we refund your initial deposit minus £100.00 administration fee; or 

3.3   If your notice of cancellation is received on or after the 19^th August 2024, we will not accept a cancellation/surrender of your tenancy agreement for your room until a replacement tenant is found for the room. We shall attempt to re-let the room however cannot guarantee that we will be able to do so.  

1. The ultimate responsibility to re let the room falls with you.  You will remain liable to pay the rent for the room along with any other associated charges and costs under your tenancy agreement for the period to the date that a replacement tenancy for the room commences or until the tenancy ends. 
2. We reserve the right to charge you a fee in the sum of £100 as a contribution towards our administration costs incurred in dealing with the surrender of the tenancy agreement and the sourcing of a new tenant. 
3. If a replacement tenant is found for the room, we will release you from your tenancy agreement with effect from the date that the new tenancy agreement for the room begins.   
4. The replacement tenant must be 18 years old and a full-time student at NMITE. 
5. The replacement tenant must enter into a new AST with the landlord
6. If you do not find a replacement tenant, then you are liable for paying the full rent until the end of the tenancy. 

4.      Cancellations by the Landlord 

If you fail to return your required documents within 7 days then Relo may cancel your booking.  You will be notified of this via email. 

5.      First Year Students 

You may be eligible to cancel your booking if you do not meet the entry requirements of the university and you are subsequently not offered a university place.  Relo will retain up to £100.00 of the amount paid.

1. You must be able to show proof that you have not been offered a place at your place of study in the form of a written rejection letter. 
2. This letter must be provided to Relo no later than 19^th August 2024.